Emergency Services

Emergency Services

We’re here for you when you need us.

We’ve got your back. Learn when you should call 9-1-1, what we respond to and the emergency programs we offer.

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When to Call 9-1-1

Know the difference between an emergency, non-emergency and what happens after you make the call.

What We Respond To

Learn how Richmond Fire-Rescue supports safety in the community, from emergency response to public education and prevention planning.

Preparing for an Emergency

Use these tips and resources to ensure you’re prepared in the event of an earthquake or flood.

Helpful Resources

9-1-1: When to Make the Call Brochure

Do you know how to call 911 in case of an emergency? Calling 911 will activate the appropriate emergency response agency either Fire, Ambulance or Police to come to your aid. Please see the 9-1-1: When to Make the Call Brochure to learn more.

9-1-1: When to Make the Call
9-1-1: When to Make the Call

Our Services Also Include